Terms & Conditions



These terms and conditions apply to the use of and orders placed on the website. By placing an order with the faded floral company you will be deemed to have read, understood and agreed to these terms and conditions.

Every care has been taken to ensure that descriptions, measurements, colours and prices are correct. Please note that all products are hand made in different batches and there may be fractional variations in size. Please note that there may also be some variation in the colour of goods shown on the website due to the limitations of photographic and web processes and we cannot be liable for any variations in colour that may arise caused by your browser or monitor.

All orders are processed directly though this web site. All orders are processed securely via a third party payment system. Transactions are processed using a secure encrypted server. We do not hold any customer card details and we will never pass your purchase details to any third party.

All items are offered subject to availability at time of ordering. However, should an item be out of stock there may be short delays in delivery and we will notify you immediately.

All rights, including copyright, on this website are owned by or licensed to the faded floral company. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose. Reproduction strictly by permission only.

Similarly, all text, graphics, photographic images, patterns and designs on all faded floral products are protected by copyright, design rights, trade mark rights and other intellectual property rights, which are either owned by the faded floral company.

The faded floral company is happy to exchange or refund any unwanted or faulty full priced items returned to us in original condition and packaging, unused and with tags attached within 14 days. Please email us before sending any goods back. Return postage is the responsibility of the customer. We strongly recommend you return any items via recordable post as we can not be held responsible for any return items that go missing. Please return items to The faded floral company, unit 8, 56 gloucester road, London, SW7 4UB.

If you have selected our 'Standard Delivery' option, it is our aim to deliver to you within 5 working days of the receipt of your order. In the event that we are unable to achieve this and which will delay your delivery, we will email you with an expected delivery date or the option to cancel your order. Please see our 'Delivery Terms' for full details.

Cut fabric orders are non-returnable.

These terms and conditions will apply to all transactions placed online with the faded floral company. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.


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